Unified Messaging

Aastra offers your organization a variety of high-tech yet easy-to-use options to fit your messaging needs. Depending on your staff’s requirements, Aastra provides solutions ranging from standalone voice mail to highly interactive Unified Messaging, as well as inbound and outbound faxing.

  • Voicemail  - In addition to basic voicemail features, Aastra’s voice mail solutions allow users to reply to or forward incoming messages, they can also create new messages to one or several receivers without needing to speak directly with the other party. 
  • Unified Messaging  - Unified Messaging from Aastra allows users to access their messages anytime and anywhere. All voice, fax and email messages are available at the desktop, on mobile phones, or via email applications.
  • Fax Mail - With Fax Mail, organizations can take advantage of a wide range of faxing options including creating, sending and receiving documents directly from their desktop.
  • Auto Attendant - Automated Attendant acts as a virtual operator, routing callers to the person or information they need – 24 hours-a-day, seven days-a-week. Call routing can even be customized depending on the time and day.

Learn more »

Aastra Unified Messaging Laptop, Earpiece and Mobile Phone
Aastra offers a range of solutions from  standalone voice mail to highly interactive Unified Messaging.

Success Stories

Customers using Aastra Unified Messaging Solutions

Infrastructure required for voice, data and video services

Italian construction company, Immobiliare FP, built a new resort in Gioiosa Marea that needed an optical network infrastructure providing every room in the resort with voice and data services.

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The Institute wished to cut its telephony costs significantly

The IfP wanted to network its three administrative and warehouse sites in Heidelberg so that they appeared to be one unit.

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Gloabal Office GmbH

Being a firm that provides services to its customers, Global Office required a contact-centre solution that worked reliably and eased the staff’s daily workload at the same time.

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VOO is one of the largest cable operators in Belgium

VOO opts for Aastra's Solidus eCare Multimedia Contact Center solution

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Viking Line

Viking Line commenced its services in 1959. Today, Viking Line owns seven vessels, which sail between the Finnish mainland, Åland and Sweden as well as between Finland and the Baltic states.

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University of Western Austrailia makes the move to SIP

Aastra provided the University of Western Australia with a strategic MX-ONE® Telephony Server upgrade. The upgrade included the introduction of SIP capability and true IP switching.

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The Carlsberg Group upgrades its telephony infrastructure

Carlsberg awards Aastra a five-year managed services contract to upgrade its telephony infrastructure in Europe providing unified communications for more than 8,500 extensions

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School District in British Columbia deploys Aastra SIP phones

School District 42 replaces its outdated phone system with and Asterisk-based VoIP system and Aastra SIP telephones

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Roteb

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National Library of Wales offers Welsh-language option

Installation of language option coincided with the Library’s upgrade to version 7.8 of Aastra’s IntelliGate® IP PBX system.

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Interregional Distribution Grid Company of Center (MRSK)

MRSK Center wanted to start benefiting from IP communication, increase the efficiency of its personnel by integrating an Aastra MX-ONE® TSW with Microsoft® Office Communications Server 2007.

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National Railway company upgrades system at new headquarters

MÁV Co., Hungary’s national railway system, was moving to a new headquarters and required a new system and seamless transition.

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Government Administration Services (G.A.S.)

G.A.S. wanted a secure, stable, effective and flexible communications solution that would provide better customer service – and preferably be ‘green’ as well.

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Press Organisation improves its communication system

Lambrakis Press required a communications system which would provide a rich range of high-quality features and an innovative solution to cater to its needs.

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Leading tour operator updates its communcation system

The new communication system needed to be equipped with cordless DECT phones and include the ability to make telephone calls via PC applications.

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Industrias Peñoles upgrades to IP Telephony

With the move to an IP based system, Industrias Peñoles implemented Aastra SIP terminals as part of the solution.

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IFB – International Film Festival Berlin

Film festivals are a seasonal affair, that’s why the IFB was looking for a communications solution that would allow the incorporation of as many people as necessary at any time and with little effort.

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Automotive company required an intelligent, flexible telecom

Heritage Automotive required an intelligent, flexible telecom solution that would support its employees in providing a fast and efficient response to customer calls.

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GESPAG undergoes major upgrade across all its hospitals

At the twelve sites, which are linked together in an IP network, four MX-ONE® servers and six MX-ONE® TSW platforms were employed, supporting a total of 15,000 lines; 3,200 of which are used by DECT.

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Exclusive Cars was looking for a new modern telephone system

Aastra presented its solution to the staff – BusinessPhone 8.1 with Mobile Extension providing integrated mobile phones for most of its employees.

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German pension insurer needed harmonised system after merger

Rentenversicherung Berlin and Rentenversicherung Brandenburg underwent a merger in 2006. The communications technology used by the formerly independent administrative centres had to be harmonised.

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BreBank of Poland replaces its entire communications infrastructure

The Banks new system had to be able to cater to the communications needs of the whole enterprise, including its small branch offices.

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University makes gradual transition to VoIP and SIP

Facing the need to expand the system’s capabilities as well as perform a major upgrade to the core campus network, the University began an evaluation of replacement options in 2008

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